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Terms and Conditions That Govern How We Work Together

These terms set out what you agree to when you open and use your mano77 account — covering deposits via DANA, OVO, and GoPay, how we manage your account data, and what we expect from each side.

Account EligibilityDANA, OVO, GoPay DepositsAccount Suspension RulesPrivacy and Data UseDispute Resolution
mano77 Terms and Conditions That Govern How We Work Together
HOW WE HANDLE POLICY

Data, Security, and Your Account Rights Under These Terms

We take account security and data handling seriously because your wallet details — whether linked to DANA, OVO, or GoPay — are sensitive. These terms explain exactly how we collect, store, and use your information, and what your rights are if you want to access or remove it.

Data Storage and Retention

We keep your account data only as long as your account is active or as required by applicable rules. You can request a copy of your data through our support channels at any time.

Account Security Practices

Your login is protected by OTP verification sent to your registered number. We never ask for your e-wallet PIN — any message requesting it is not from us.

Cookie and Tracking Policy

We use cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser, though some features may not work without them.

Requesting Changes or Closure

To update your registered details or close your account, submit a request via the help form. Identity verification is required before we action any account changes.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a dispute or request account changes, our support team is the right place to start. You can reach us through live chat, email, or the help form inside your account dashboard — all three channels connect to the same team.

Team online

Live Chat

Open the chat widget from your account dashboard to get a response from our team. Available during active support hours for account and terms queries.

Email Support

Send your terms-related question or dispute to our support email address found in the account help section. We aim to respond to every message in order.

Account Help Form

Fill out the in-account help form for formal requests — account closure, data queries, or terms disputes. Your submission creates a reference number you can track.

Common Questions About mano77 Terms and Conditions

These are the questions we get most often about how our terms work — from how deposit rules apply to your DANA or OVO wallet, to what happens if you want to close your account or challenge a decision.

Yes. Every deposit made through DANA, OVO, or GoPay is governed by these terms. Once your e-wallet confirms the transfer, our platform credits your account and the transaction cannot be reversed on our side.

We can update the terms at any time, but we will notify you via your registered account. Continuing to use your account after a change means you have accepted the updated version.

Submit a closure request through the in-account help form. We will verify your identity against your registered e-wallet name before processing the closure and returning any eligible balance.

We collect the information you provide during registration — name, contact details, and your linked e-wallet identity. Full details of what we collect and why are set out in the privacy section of these terms.

Contact our support team via live chat or the help form with your transaction reference. We review disputes against the records on both our platform and your e-wallet provider before issuing a decision.

Access depends on local law and is only available where permitted in your region. It is your responsibility to confirm that using this platform is lawful in your specific location before opening an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.