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Our Terms, Your Rights, Clear Conditions

mano77 operates under a defined set of legal terms that govern how your account, personal data, and transactions are handled — including deposits through DANA, OVO, and GoPay.

Account TermsData & PrivacyDANA · OVO · GoPay Policy ContextUser RightsIndonesia Eligibility
mano77 Our Terms, Your Rights, Clear Conditions
DATA AND ACCOUNT SECURITY

How We Handle Your Account and Data

Account security and data handling are two distinct areas — here is how we approach both. Your login credentials are protected with SSL encryption and we use OTP verification as a second step when unusual access is detected on your account. Personal data we hold — your name, registered email, phone number, and e-wallet details — is stored and processed only for the purpose of running your account and meeting our operating obligations. We do not sell your data to third parties. Retention periods apply: account data is held while your account is active and for a defined period after closure.

SSL Encryption Every page and transaction on mano77 is served over SSL. Your credentials, wallet details, and session data move encrypted between your device and our systems.
OTP Account Verification When login activity looks unusual, we trigger an OTP check to your registered mobile number before access is granted to the account.
Your Data Rights You can request a copy of your personal data, ask us to correct inaccurate details, or ask for deletion. Submit requests through email or live chat using your registered account details.
Cookie and Session Policy We use session cookies to keep your account active and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.
POLICY CONTACT PATHS

Reach Us on Legal and Account Queries

For any question about how our terms apply to your account — data requests, transaction disputes, or policy clarifications — our Indonesia support team can be reached through the channels below. We handle policy-related queries separately from general account help, so use the route that fits your request.

Live Chat Support Our chat channel handles policy and account questions in real time. Open the chat widget from any page while logged into your account to connect with the team.
Email for Policy Requests For formal data requests, account closure, or written policy queries, email our support address. We respond to policy emails within our standard handling window.
Account Help Centre The help centre covers common policy questions, how to update your registered details, and how to request a review of a transaction flagged during verification.

Common Questions About Our Terms

These are the questions we get most often about our legal terms, data practices, and account rights. If yours is not here, live chat and email both handle policy queries directly.

Yes. Access to the platform depends on whether online casino services are permitted under the laws of your region. Open your account only where local law allows it.

We collect your name, email address, phone number, and the e-wallet details you use — such as DANA, OVO, or GoPay — to operate your account and process transactions.

Send a data request via email from your registered address or raise it through live chat while logged in. We'll confirm the request and process it within our standard handling period.

Account and transaction data is retained for a defined period after closure to meet our operating obligations. After that period, data is removed from active records per our retention policy.

You can ask us to correct inaccurate personal details at any time. Use the email support channel or live chat and reference the specific detail you want reviewed.

We do not sell your personal data. Data is shared only where required by our operating obligations — for example, with payment processors like DANA, OVO, or GoPay to handle transactions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.